Online Returns Policy & Process

Full-priced items 
Full Priced Items purchased online may be returned for a refund or credit note within 14 days from the delivery date.

Sale items
All sale items are final sale and non-refundable.

Returns requested outside the applicable timeframe will not be accepted.

Customers are responsible for arranging and covering all return shipping costs. Return shipping fees will not be reimbursed by MÚK.

If you receive a defective or incorrect item, please contact our Support Team for assistance.

All returned items must meet the following conditions:

1. The return request must be submitted within the applicable return window.
2. Items must be returned in their original condition with all tags attached.
3. Items must be unused, unworn, unwashed, and unaltered. Items showing signs of wear, damage, or use will be declined.

1. Each order is eligible for one return and refund only.
2. Customers are responsible for all return shipping costs.
3. Sale items are not eligible for refunds.

1. Once your return is received, please allow up to 14 business days for inspection.
2. After approval, refunds will be initiated within the applicable processing period.
3. Please allow an additional 3–7 business days for the refund to appear in your account, depending on your bank or payment provider.
4. You will receive an email confirmation once your refund has been processed.

Approved refunds will be issued exclusively to the original payment method used for the purchase.

1. Original shipping fees are non-refundable.
2. Any import duties, customs fees, or import taxes paid are non-refundable.
3. All return shipping costs are the responsibility of the customer.